Shipping Policy
Shipping Policy
Thank you for shopping with [Tarzenterprises Stationary Store]! We strive to ensure that your order arrives quickly and safely. This Shipping Policy outlines our shipping practices, including processing times, shipping methods, and delivery times for our products such as sticky notes, ball pens, diaries, staplers, paper cutters, magnifying glasses, stationery boxes, paint brushes, and watercolor paint sets.
1. Order Processing
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Processing Time: Orders are typically processed within 1-3 business days after they are placed. During peak seasons or sales events, processing times may be slightly longer.
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Order Confirmation: Once your order is processed, you will receive a confirmation email with your order details and an estimated delivery date.
2. Shipping Methods and Rates
We offer a variety of shipping options to meet your needs:
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Standard Shipping: Delivery within 5-7 business days after processing. Shipping rates are calculated at checkout based on the destination and total weight of your order.
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Express Shipping: Delivery within 2-3 business days after processing. Expedited shipping rates apply and are calculated at checkout.
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Free Shipping: We offer free standard shipping on orders over [Insert Amount]. This offer applies to orders shipped within [Europe Countries].
3. Delivery Times
Estimated delivery times vary depending on your location:
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Domestic Shipping: Orders shipped within [United States] typically arrive within 5-7 business days for standard shipping and 2-3 business days for express shipping.
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International Shipping: Delivery times for international orders vary by destination and may take 10-15 business days or longer. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order’s progress on our website or the carrier’s website.
5. Shipping Restrictions
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P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a valid street address for delivery.
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International Shipping: Certain products may be restricted from international shipping due to customs regulations. If your order is affected, we will notify you and offer alternative options.
6. Lost or Damaged Packages
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Lost Packages: If your package is lost during shipping, please contact us at [+1 (502) 810-6599] with your order number. We will work with the carrier to locate your package or issue a replacement.
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Damaged Packages: If your order arrives damaged, please take photos of the packaging and the damaged items and contact us within 48 hours of delivery. We will assist you in resolving the issue.